Money for gold - gold sales FAQs

Do Top Dog Gold charge for their services?

No, we do not charge any additional fees or commissions on our advertised prices.

How much is my gold worth?

Simply refer to our daily gold prices on the right of this page or call us on 0800 130 3171 for an instant quote.

I have a mixture of carat gold?

We will give you the individual prices for the different gold carat that we receive from you.

My gold does not carry a hallmark?

It does not matter. As soon as we receive your gold we will analyse each carat and weight and then immediately contact you with our offer.

How can I get my scrap gold to Top Dog Gold?

We offer a FREE home visiting service in Essex, Hertfordshire and surrounding areas, post your gold, or you can visit us by appointment - please call us free on 0800 130 3171 to arrange an appointment.

How do you pay me?

We pay via fast free internet transfer payment to any account that you specify. This procedure takes between 5 minutes and 2 hours to go through the same day.

How can I contact Top Dog Gold?

a) Call us from 9am to 5.30pm Monday to Friday on 0800 130 3171.

b) Email us by completing the contact form.

When are you open?

Our business hours are:

Monday to Friday: 9am to 5.30pm by appointment only
Saturday: 10am to 12pm by appointment only

We are closed Sundays and bank holidays

How can I trust Top Dog Gold?

We have many satisfied customers who would be willing to supply a reference either verbally or written. We strictly adhere to our values code of “Honesty,” Integrity”, and “Excellent customer service” ALWAYS! Our company has been part of a Companies House registered limited company since 2004.

What do you buy?

We buy all gold whether broken or not, silver, platinum, palladium and other precious metals. Gold and silver coins are also purchased. If in doubt, please contact us.

How can I work out the value of my gold?

Simple, just weigh your gold item in grams and check the hallmark for the carat value, then put the data in our gold calculator which uses the most up to date gold prices to value your item. If you cannot see the hallmark or do not have accurate weighing equipment don’t worry, we will carefully weigh and determine the value of your gold when we meet you or you pop your items into our office.

What about gemstones in my jewellery?

We do not buy gemstones. However, where possible we will remove them for you.